All of our candles are carefully hand-poured in small batches and cured for a minimum of two weeks for optimal quality. They are also crafted using crackling wooden wicks and our own premium soy wax blend that we infuse with essential oils. They contain NO parabens and are cruelty-free!
Legal Terms**WHOLESALE/RESELL TERMS AND CONDITIONS
We pride ourselves on transparency and being the #1 choice amongst our clients when conducting business. We hope your experience with us exceeds your expectations. Please review our terms and conditions below pertaining to wholesale ordering.
Do not hesitate to contact us if you should have any questions: Minimums: Initial customers will be required to place a minimum order of $300 to establish a relationship with us. Thereafter, a $150 minimum is required for all re-orders. Submitting Orders: Orders must be placed through our website, www.metimemoments.com, or by way of email, email@example.com. If you ever have any questions or concerns about orders, or just want to chat, please email us.
Turn-Around Time: Orders are shipped on a first-come-first-serve basis. Under normal circumstances, online orders will typically ship out 3-5 business days from the day you order. If you are inquiring about an item that is currently out of stock, please send us an email will do our best to get your order(s) fulfilled within one week of placing the order. Should it extend longer than that, we will contact you immediately.
Refund/ Returning Items: Please let us know within 48 hours of receiving your order if something is either missing or broken. Email us at firstname.lastname@example.org. Defective Items: If a customer returns any item to you that is defective or broken due to material or workmanship, please accept the return as per your policy. We will pick up the defective item and replace the item in your inventory.
Method of Payment: We currently accept Visa, MasterCard, Discover, and American Express for payment.
Resale of Me Time Moments Products: We expect that our items be sold at a retail markup; in a retail environment. We require at least a 50% markup of our wholesale price. If it comes to our attention that anyone is reselling our items at wholesale or near wholesale prices in flea market type environments, retail stores, pop-up shops, or any e-commerce such as selling on eBay, Etsy or Amazon, we reserve the right to refuse future business with you. We work very hard to ensure we can provide our customers with the best quality product so it is NEVER ok to try and undervalue our products by selling them under our retail markup percentage OR individually resold for personal gain. We reserve the right to take legal action in any of these cases.
Removing Tags/Labels: We kindly ask that you NEVER remove any of our labels, under any circumstances. We reserve the right to discontinue wholesale business with anyone reported or knowingly doing so. We must do this to ensure our warning labels are intact. If you are interested in custom-made items, please contact us, we would love to work with you to see if we could get your own name and logo on one of our candles!